Privacy Policy
Last updated: December 2024
Our commitment to your privacy
At SJCloset, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. By using our services, you consent to the practices described in this policy.
Information We Collect
- Personal identification information (name, email, phone number, address)
- Payment information (processed securely through bKash, Nagad, or card processors)
- Order history and shopping preferences
- Device information and browsing data
- Communication preferences and marketing consent
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates via SMS and email
- Provide customer support and respond to inquiries
- Send promotional messages (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
Information Sharing
- Courier partners (Pathao, Steadfast, RedX) to deliver your orders
- Payment processors (bKash, Nagad, SSL Commerz) for secure transactions
- Analytics providers to improve our services
- Legal authorities when required by Bangladeshi law
- We never sell your personal data to third parties
Data Security
- SSL encryption for all data transmission
- Secure payment processing through trusted gateways
- Regular security audits and updates
- Limited employee access to personal data
- Secure data storage with industry-standard protocols
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for website functionality and security.
- Analytics Cookies: Google Analytics helps us understand how visitors use our site.
- Marketing Cookies: The Meta (Facebook) Pixel measures our ads and helps show relevant ads on Facebook and Instagram.
- You can manage cookie preferences through your browser settings.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data we hold.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal requirements).
- Opt-out: Unsubscribe from marketing communications at any time.
- Portability: Request transfer of your data in a machine-readable format.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact us about privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: contact@sjcloset.com
Phone: +880 1339562456
Address: Adabor, Mohammadpur, Dhaka